Ratings & Reviews

Overall Rating

5(261 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Noelle B. - |Recommended: YesWonderful complex Safe and... — Wonderful complex Safe and clean environment Staff accommodates all needs and maintenance staff is quick and efficient Best complex in Houston
Review From Modern Messagesubmitted by Raven T. - |Recommended: YesJust moved in on Tuesday, a... — Just moved in on Tuesday, and love it so far The neighbors are friendly, beautiful property, and getting accumulated to the luxury of River Oaks. Great decision
Review From Modern Messagesubmitted by Gustavo F. - |Recommended: YesGreat community and love th... — Great community and love the area. Nice and clean apartments. enjoying the gym and river oaks community. Excited to live here and enjoy Houston.
response from property -Gustavo, thank you for taking the time to share your excellent remarks. We are delighted to hear how happy you are with our top-notch amenities and scenic location. We are so glad to have you here with us!
Review From Modern Messagesubmitted by Cameron L. - |Recommended: YesGreat move-in experience. I... — Great move-in experience. I had never seen the apartment before, and was very happy with how it appeared. Great area with lots of restaurants and shops.
response from property -Cameron, thank you for sharing your experience with us. We're delighted to hear that your move-in went well and you are already feeling at home. Enjoy your new surroundings!
Review From Modern Messagesubmitted by Kenneth W. - |Recommended: YesThe experience that I have... — The experience that I have had with Quynh’s professionalism during my lease renew transfer has been profound. It was difficult at times for me to be sure of the lease terms and where to move. She was right there to answer all of my questions and ultimately making a good choice. Calls immediately returned to address concerns is such a plus when moving. Quynh Do was on point. Thank you so much
response from property -Kenneth, thank you for letting us know that our team has provided you with excellent customer service during the leasing process. We agree that Quynh is an asset to the team, and we will be sure to pass your comments on to her.
Review From Modern Messagesubmitted by Kori S. - |Recommended: YesEveryone is very friendly a... — Everyone is very friendly and the community surrounding is great as well. I also feel safe living here and it's in a great location in the city of Houston.
response from property -Kori, we are delighted to hear that you have had an outstanding experience in our community. Thank you for letting us know that our team is doing an excellent job. We hope you are happy here for many years to come.
Review From Modern Messagesubmitted by Lindsey H. - |Recommended: YesSo far we have really enjoy... — So far we have really enjoy it. They only issue I have is the cleanliness. I know it's the tenants, but it is disappointing to see how much they don't care. Everything else has been great.
response from property -Thank you for sharing your experience with us thus far, Lindsey. We are sorry to hear that you have concerns with the overall upkeep and resident care of our community. We will pass on your feedback to our maintenance team, but please do not hesitate to let us know if there is anything else we may do for you.
Review From Modern Messagesubmitted by Kristin M. - |Recommended: YesWe moved in a few days ago.... — We moved in a few days ago. Everything went smoothly. Quynh Do, our leasing agent, is really fabulous. She took great care of us and took the time to show us everything we needed to know. She is a rock star
response from property -Welcome to the community, Kristin. Thank you for letting us know that our team member Quynh Do has done a fantastic job helping you settle in. We will be sure to pass your comments on to her, but please let us know if there is anything else we may do for you!
Review From Modern Messagesubmitted by Sherrel L. - |Recommended: YesArrive at River Oaks is the... — Arrive at River Oaks is the best I have lived here for more than a year and am impressed everyday. I am impressed by the professionalism and care from all staff. Everyone here has genuine concern for residents and the integrity of the property. The property continues to improve with new innovation and convenience. I cannot wait to sign another lease.
response from property -Hello Sherrel, we love it when our community is called the best! Thank you for this excellent review, and thank you for being our loyal resident.
Review From Modern Messagesubmitted by Katie N. - |Recommended: YesWe moved in during the pand... — We moved in during the pandemic so things are a lot different than I am sure the normal Experience would have been. The office staff are so helpful and responsive. Maintenance requests are completed in a timely manner, they have all been great Although we really haven’t been able to enjoy the amenities whether by choice or not, we’ve really enjoyed living in the community so far. It’s close to everything you need and in a beautiful area which we enjoy taking walks. Great place to live so far
response from property -Katie, thank you for taking the time to share your feedback about our community. It is always good to hear when we succeed in providing exceptional service to our residents, and your compliments about our friendly, responsive office and maintenance team will be passed along. We hope you will be with us for a long time to come!
Review From Modern Messagesubmitted by Huiting C. - |Recommended: YesWe moved in at 12 12 and ab... — We moved in at 12 12 and absolutely LOVE our apartment so far, leasing agents here are very friendly and helpful and we really appreciated all your help
response from property -Huiting, thank you so much for sharing your review! We are delighted to hear that our community has provided you with such a lovely home so far. Please know our team members will always be here to help with anything you need.
Review From Modern Messagesubmitted by Torey D. - |Recommended: YesApartment location is great... — Apartment location is great Not the newest but rates are good for the size of the apartment. Amenities are always clean and well kept. Noise sometime issue living above retail.
response from property -Torey, we truly appreciate your review of our superior location, value, and amenities. Please feel free to email us at arriveriveroaks@trinity-pm.com if you need any further assistance with your concerns about noise. Thank you!
Review From Modern Messagesubmitted by Elliott F. - |Recommended: YesMove in experience has been... — Move in experience has been excellent. Staff in the leasing office could not have been more helpful. All issues addressed promptly and effectively.
response from property -Elliott, it is nice to know that your experience in our community has been worthy of five stars! Moving into a new home can be daunting, so we appreciate you letting us know that our team helped make the process seamless. Welcome home!
Review From Modern Messagesubmitted by Tanya F. - |Recommended: YesThis is a great place staf... — This is a great place staff is wonderful community is wonderful. The pool is amazing. I'm so excited to live here. The building is super well maintained. I can't wait to use the party room kitchen.
response from property -Tanya, we are thrilled to receive your 5-star review. Nothing makes us happier than knowing our residents are proud to call our community home. Thank you for letting us know how much you enjoy living here.
Review From Modern Messagesubmitted by Christopher S. - |Recommended: YesBeautiful building with gre... — Beautiful building with great views of downtown and the Galleria. Perfect location for working downtown or The Galleria. Everything you need is within walking distance which is a huge plus.
response from property -Christopher, we appreciate your positive review. It sounds like our location works perfectly for you. Please continue to enjoy the beautiful views.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arrive River Oaks, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arrive River Oaks, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose